Loyalty
Points, tiers, and rewards tied to customer profiles.
Loyalty programs work when they actually reflect what a customer bought. CloudIP loyalty sits on top of the order history every other module already maintains, so points, tiers, and rewards are calculated from real spend.
No external loyalty app to keep in sync.
Inside Loyalty
Specifics that distinguish CloudIP Loyalty from the alternative.
Points per dollar
Configure earn rates per category, per location, or per channel.
Tier rules
Bronze/silver/gold tiers with annual roll-down rules.
Rewards catalog
Discounts, free items, and member-only events redeemable from points.
Customer profile
Every customer sees points, tier, and reward eligibility on their portal.
Loyalty on the CloudIP platform
Where this capability lives, who runs it, and what it shares with the rest of the system.
Loyalty runs as part of the CloudIP Point of Sale module on the same multi-tenant infrastructure as every other capability you use. There is no separate console to log into and no separate billing line: small business loyalty program is provisioned the moment your tenant is created and stays in lockstep with the rest of the platform as it grows.
Operators interact with small business loyalty program through the Point of Sale interface they already know — the same record screens, the same audit trail, the same role and permission model. Behind the scenes, points per dollar handles the heavy lifting, while customer profile keep the experience consistent across teams. Configuration changes are versioned, exportable, and reviewable, so the way you run small business loyalty program today is reproducible tomorrow.
Because Loyalty reuses the platform's user database, every action is attributable, every record has a stable ID, and every export honours the tenant's data residency choice. That means small business loyalty program reports tie out to the rest of the books, audit logs, and operational dashboards without an integration step in between.
Loyalty fits inside CloudIP Point of Sale alongside the other point of sale capabilities — they share the same data model, so improvements in one tend to compound across the others. If you are evaluating CloudIP specifically for small business loyalty program, the rest of Point of Sale comes along at no extra cost.
Common questions about Loyalty
Points (earn per dollar or per visit, redeem against future tickets), tiers (silver/gold/platinum with different perks), visit-count rewards, and dollar-back. Multiple models can run side by side per customer segment.
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Card present, card not present, ACH, contactless, and tap-to-pay.
Physical and digital gift cards with balance lookup.
KDS routing per station, prep timing, and bumps.
Try Point of Sale free for 14 days
See Loyalty alongside the rest of the platform on real data.